Wikis

Please refer to the following frequently asked questions regarding enrollment, billing, and managing your services via myEdgenet. What do I use myEdgenet for? Why can't I sign into myEdgenet? How do I add a new user to my account? Should each person have their own user account? What are notification...

Username must be 8 to 16 characters long, containing only letters, numbers, or underscore. Password must be at least 8 characters long that does not contain your name or username, but contains a character from three of these four groups: Uppercase Letter Lowercase Letter Number Special Character (!,...

New users are added through myEdgenet. There is no limit to the number of users you can have. To add new users, follow these steps. Log onto myEdgenet . Click Manage Users , and then select Add a New User Enter the new user profile information and create a username. Under Assign Roles , add the necessary...

By default, every supplier user added to your account can access myEdgenet, see their own profile, and reset their password. The following roles are available: Role Name Description Account Admin Full access to your company’s enrolled services. Your account must always have at least one user assigned...

For some of Edgenet's services, there are email notifications that are sent to every user for a company when there are tasks that need to be completed. We send two types of notifications: Subscription/Item Request Notification - Provides a summary of all subscription requests you have received from...